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Privacy Policy

Collection of Information

We collect personally identifiable information, like names, postal address, email address, etc. when voluntarily submitted by our visitors. The information you provide is only used to fulfill your specific request. 

Retention of Information

As soon as we have completed our work for you, we remove your billing information from our servers. The only information that is retained is your e-mail address and phone number for contact purposes. If you prefer that we do not keep this information, please advise us and we will remove it. We do not store billing information for longer than it is needed, and while we do have your information, it is held on our secured servers.

Cookies/Tracking Technology

For added privacy and security, we do not employ the use of cookies or any other types of tracking technology on our site.

Distribution of Information

Your information is sacred to us and we will not share or distribute your information with any third parties.

Commitment to Data Security

Each member of our team has agreed to standards of data integrity and security and we are committed to keeping your data as secure as possible.

Terms & Conditions

Terms and Conditions: all of our tours require full payment or a deposit of 50% at the time of booking. For those paying deposits, the balance may be paid by credit card a week prior to the tour or in cash in euros to your guide at the time you are collected for your tour. Prepayment is required because we commit to the provision of your guide and vehicle when we confirm your tour.

Refund Policy

All April in Paris Tours go rain or shine, so please come prepared! 

Tours may be cancelled for a full refund when cancelled before one week of departure. 50% refund if canceled between one week and 72 hours prior to departure; withholding a 50% service fee. All tours are non-refundable when cancelled within 72-hours of the tour’s departure time. For all customizable tours, a 25% service charge will be withheld.

Please note that the cost for prepurchsed tickets for tours will not be refunded.

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